Terms & Conditions mbi 918 – A Complete Guide for All Members in Malaysia

These Terms & Conditions constitute a legally binding agreement between you ("Member" or "User") and mbi 918 ("Platform", "We", "Company"). This document governs your access to and use of mbi918.im, all related services, games, promotions and content available on our platform.

By accessing, registering for or using the mbi 918 in any manner whatsoever, you automatically agree to be bound by all terms contained in this document, including our Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.

These terms take effect from the date you first access the platform mbi 918, whether before or after official account registration. Continued use of the platform following any amendment to these terms shall be deemed acceptance of the revised terms.

To be eligible to use the services of mbi 918, you must satisfy all of the following eligibility requirements without exception:

• Aged 21 years and above on the date of registration and throughout the entire period of platform use.
• Is an individual acting on their own behalf, and not as an agent, representative, or proxy of any third party.
• Be legally capable of entering into a binding agreement under Malaysian law.
• Not listed on any self-exclusion register for gambling activities.
• Have lawful access to the deposited funds and that such funds are not derived from any illegal activity.
• Registering and using the platform solely for personal entertainment purposes, not for professional or commercial use.

3.1 Account Registration

Each individual is permitted to hold only one (1) mbi 918 account only. Registering more than one account under the same individual, whether using a different name, phone number, email address or any other information, constitutes a serious violation of these Terms & Conditions.

During registration, you are required to provide accurate, complete, and up-to-date information. mbi 918 reserves the right to verify the authenticity of all information provided through the KYC (Know Your Customer) process at any time.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. Any activity that occurs under your account is deemed to have been carried out by you, unless you have promptly reported unauthorised access to us.

3.3 KYC Process

Prior to making their first withdrawal, all members are required to complete the identity verification (KYC) process by submitting the necessary documents:

• Copy of identity card (MyKad) – front and back
• Proof of current address (Malaysian utility bill or bank statement dated within the last 3 months)
• A selfie holding your MyKad (if requested)

4.1 Deposit

All financial transactions at mbi 918 is conducted in Malaysian Ringgit (MYR) only. Our platform supports the following deposit methods:

4.2 Withdrawals

The minimum withdrawal is RM50 per transaction. Withdrawal processing times depend on your VIP membership tier at mbi 918:

• Regular Members: 30 minutes – 2 hours
• VIP Silver: 15 – 30 minutes
• VIP Gold: 5 – 15 minutes
• VIP Platinum & Diamond: Under 5 minutes

Withdrawals will be processed to the same payment method used during deposit. mbi 918 reserves the right to request additional documents prior to processing any withdrawal for fraud prevention and legal compliance purposes.

4.3 Third-Party Funds

All bonuses and promotions offered by mbi 918 are subject to the specific terms stated alongside each offer. The following general conditions apply to all bonus types unless otherwise stated:

• Each bonus may only be claimed once only per account, per device, per IP address, and per household.
• The Welcome Bonus is available exclusively to new members who have never held an account with mbi 918.
• Rollover requirements must be fully met before any withdrawal from the bonus balance is permitted.
• Bets placed on certain games such as Baccarat VIP or Blackjack VIP may contribute at a different rate toward rollover requirements.
• mbi 918 reserves the right to void any bonus reasonably believed to have been obtained through fraud or misuse.
• Unused bonuses that expire within the validity period will be automatically forfeited.

This section outlines the general rules that apply to all betting activities on mbi 918, including football betting (Malaysia Super League, EPL), virtual sports, e-sports and all casino games.

6.1 Bet Placement

• All confirmed bets are final and may not be cancelled or amended.
• mbi 918 reserves the right to void or recalculate bets where there is a significant technical error in the odds displayed.
• Odds that deviate significantly from market norms due to input errors are subject to review and correction.

6.2 Void Bets

A bet will be considered void and fully refunded if:

• A match or event is cancelled entirely with no official result.
• A serious technical error occurred on the platform at the time the bet was placed.
• The information on which the bet was based was found to be inaccurate at the time the bet was placed.

6.3 Outcome Disputes

Any dispute regarding a betting outcome must be reported to the support team mbi 918 within 72 hours after the official result is announced. Disputes submitted after this period will not be entertained.

All casino games at mbi 918 – including live casino, slots, table games, and fishing games – are developed by licensed providers using RNG (Random Number Generator) technology that has been certified by recognised independent auditing bodies.

7.1 Transparency & RTP

The return-to-player (RTP) percentage for each slots game is publicly displayed on the platform mbi 918. RTP values represent long-term averages based on millions of rounds and are not a guarantee of winnings in any individual session.

7.2 Casino Betting Limits

• Minimum and maximum bet limits vary by game and the member's VIP tier.
• mbi 918 reserves the right to adjust betting limits without prior notice for risk management purposes.
• VIP tables carry higher betting limits and are accessible only to members who meet specific criteria.

The following activities are strictly prohibited on the platform mbi 918 and may result in immediate account suspension or termination, as well as legal action where necessary:

• The use of bots, automated macros, or any third-party software to simulate or automate betting activity.
• Colluding with other players to cheat the system or manipulate game outcomes.
• The use of VPNs, proxies, or any other method to conceal your actual location.
• Attempting to exploit software vulnerabilities or technical errors on the platform.
• Identity fraud or the use of falsified documents during the KYC process.
• Use of funds derived from illegal activities or money laundering.
• Sharing or selling your account to another party.
• Odds arbitrage or the use of strategies designed to systematically exploit odds discrepancies.

mbi 918 reserves the right to suspend, restrict, or close any member's account at any time for the following reasons:

• Violation of any section of these Terms & Conditions.
• Failed verification or inaccurate registration information.
• Suspected or confirmed fraudulent activity.
• Requests by regulatory bodies or legal authorities.
• Protection of members from gambling addiction (upon request by the member or their legal guardian).

Where an account is closed at the member's own request with no breach of terms, any valid account balance will be refunded following the required verification process within 7–14 business days.

mbi 918 takes member privacy very seriously. All personal data you provide to us is processed in accordance with our separate Privacy Policy and in compliance with applicable data protection laws.

In short, we:

• Will never sell or share your personal data with third parties for marketing purposes.
• Keeping your data secure using industry-standard encryption.
• Data is shared only when required by law or a regulatory authority.
• Grants you the right to access, correct, or request the deletion of your data.

For full details, please read mbi 918 Privacy Policy us.

mbi 918 shall not be held liable for any loss or damage arising from:

• Service disruptions due to scheduled or unplanned maintenance.
• Internet connectivity failures or third-party device issues that prevent access to the platform.
• Financial losses incurred as a result of betting activity on the platform.
• Unauthorised access to your account resulting from your own failure to safeguard your login credentials.
• Game results disputed by a member but verified through our system logs.

mbi 918 reserves the right to amend, update or replace any part of these Terms & Conditions at any time without prior notice. Changes take effect immediately upon publication on mbi918.im.

You are responsible for reviewing this Terms & Conditions page periodically. Continued use of the mbi 918 following the publication of any amendment shall be considered acceptance of the updated terms.

For major amendments that materially affect your rights as a member, we will endeavour to provide notice via email or in-account notification with reasonable advance notice.

mbi 918 is fully committed to responsible gaming. Entertainment should always remain entertainment. We believe a positive gaming experience is only possible when members play within healthy, responsible limits.

Our platform offers a range of self-control tools that you can use at any time:

• Deposit Limit: Set daily, weekly, or monthly deposit limits for yourself.
• Loss Limit: Set a loss limit to prevent overspending.
• Time Limit: Set a time limit on your playing sessions.
• Temporary Break: Take a break from the platform for anywhere between 1 day and 6 months.
• Self-Exclusion: Permanently self-exclude from the platform if needed.

For assistance with gambling addiction or to access self-exclusion tools, please visit the Responsible Gaming us.

If you have any questions, confusion or concerns regarding these Terms & Conditions, our mbi 918 always here to help you:

• Email: support@mbi918.im
• Live Chat: Available 24/7 at the bottom-right corner of mbi918.im
• WhatsApp: Malay Language Support

Our typical response time is under 3 minutes via Live Chat. We are committed to addressing all enquiries related to these terms within 24 business hours.